Refund Policy

Service-First Approach

We believe in delivering value before payment. Our unique approach ensures you only pay for work you're completely satisfied with.

1. Payment Terms

• Your satisfaction is our top priority. Only after you're completely happy with the work will invoices be generated and payments processed.
• Payments can be made through our secure payment gateway.
• We accept major credit cards, cash app, and other payment methods as specified.

2. Refund Policy

• All invoices are final and payments are non-refundable.
• Invoices are generated only after the completion of the service.
• We ensure quality and satisfaction in all our services through our rigorous quality control process.
• In exceptional circumstances, refund requests will be reviewed on a case-by-case basis.

3. Service Quality Assurance

• We maintain high standards of service delivery.
• Regular progress updates are provided throughout the service period.
• Client feedback is actively sought and incorporated into our service delivery.
• Quality checks are performed at multiple stages of service delivery.

4. Dispute Resolution

• We encourage open communication to resolve any service-related concerns.
• All disputes should be reported within 48 hours of service completion.
• Our support team will investigate and respond to all concerns within 48 hours.
• We aim to resolve all disputes amicably and to the satisfaction of both parties.

Game Changer Recharge

Our Game Changer Recharge system offers a flexible, credit-based approach to our services, perfect for ongoing support and quick tasks.

1. Credit Packages

• Choose from three credit packages: Starter ($10), Growth ($15), and Pro ($25)
• Credits can be used for any of our services
• Credits never expire and can be used at your convenience
• Package features can be customized to your specific needs

2. Credit Usage

• Credits can be used for website edits, tech support, design work, and marketing services
• Each service has a specific credit value based on complexity and time required
• You can track your remaining credits through your account dashboard
• Credits can be recharged at any time to continue using our services

3. Credit Refund Policy

• Unused credits are non-refundable but never expire
• Credits can be transferred to other projects or services
• In case of service dissatisfaction, credits will be returned to your account
• Special circumstances for credit refunds will be reviewed on a case-by-case basis